Cookie and Privacy Policy

At the Druid website www.druid.ie, one of our priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it. If you have additional questions or require more information about these policies, do not hesitate to contact us. These policies were generated with the help of GDPR Privacy Policy Generator and thereafter reviewed by key staff. 

General Data Protection Regulation (GDPR) 

Through our online and digital interactions with you, we become a Data Controller of your information – your data is held on our systems. 

Why We Keep Your Data 

Druid’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information: 

• Druid or the Mick Lally Theatre enter into a contract with you such as booking a ticket
• You have given Druid permission to do so
• Processing your personal information is in Druid’s legitimate interests
• Druid needs to comply with the law 

How Long We Keep Your Data 

Druid will retain your personal information only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. However, for certain purposes we retain your personal information indefinitely (e.g. to ensure you do not receive unwanted marketing messages). 

How We Use Your Data 

Once you purchase tickets or sign up for our marketing list, you enter into a contract with us. In order for us to fulfil this contract, your data is held on the our booking system, Ticketsolve. For example, we may need to contact you to inform you of changes or cancellations to a show you’ve booked, or if there are problems with a payment. We do not share your data with any other parties without your consent. 

How We Keep Your Data Safe 

Your online data is encrypted and our network has robust security and firewalls. We ensure that only employees who need access to data for legitimate agreed Druid purposes have access to it. 

Legitimate Business Interests 

In some situations, we collect and process your personal data for purposes within our organisation’s legitimate interests.  These might be: 

•  For marketing to you, based on the preferences you gave at the point of signing up
• To analyse the data we hold in order to prevent identify fraud 

Your Right To Your Data 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. 

In certain circumstances, you have the following data protection rights: 

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent. 

The Data Storage Methods We Use 

Log Files 

Druid’s website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and they are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information. 

Cookies and Web Beacons 

1. Like any other website, Druid’s website uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. Necessary Cookies: These cookies are essential for the website to function properly.
2. Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
3. Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
4. Targeting Cookies: These cookies are used to deliver adverts more relevant to you and your interests. 

You can choose to accept or decline cookies. 

Third Party Privacy Policies 

Druid’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

Children's Information 

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity. Druid’s website does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will use our best efforts to promptly remove such information from our records. 

Online Privacy Policy Only 

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in this website. This policy is not applicable to any information collected offline or via channels other than this website. 

Consent & Complaint 

By using our website, you hereby consent to our Privacy Policy and agree to its terms.  You have the right to complain to the Data Protection Commissioner at www.dataprotection.ie  You have the right to ask Druid in writing for the data we hold about you.